IDIQ Program Management involves the management of the end-to-end process of Winning and Delivering business from an IDIQ contract, and, the management of the overall program. There are two main types of situations, Multi-Award Contracts (MACs) where you compete with other Prime Contract awardees to win Task Orders, and, Single-Award Contracts (SACs) where you do not have to compete with other organizations but you do have to manage the process of responding to Task Order Requests (Delivery Orders, etc) and getting them approved.
The job of Program Manager of an IDIQ contract is very challenging because of the breadth of these programs, the volume and spikiness of activity, and the depth of managing at the Task Order level. It is an important job because you are responsible for driving revenue, managing costs and customer satisfaction, while making sure that compliance and risk are under control. It is also a job that is becoming increasingly pivotal as IDIQ style contracts (multi-award and single-award) become increasingly utilized by the Federal Government.
How can you make IDIQ Program Management more manageable? The systems that we have seen to address IDIQ Program Management have either been custom built at high cost or are siloed tools cleverly leveraged by Program Managers to get their job done. We believe that there is an opportunity for GovCon organizations to get ahead of the competition with a better system to deliver more optimized results.
R3’s Solution to IDIQ Program Management
R3 provides a business solution for IDIQ Program Management that makes the work more manageable from end to end. Our “solution” is a system bringing together two R3 solutions that are also available individually. They are natively integrated to meet the needs of the full end-to-end responsibilities of IDIQ Program Management.
The core component of the solution is R3 Program Management for GovCon. This is the main system for managing the work on your IDIQ. It is purpose-built for GovCon program managers. It is designed to manage the “soft” work of Program Management such as Status Updates and Reporting, Contract Deliverable management, cross-organizational action items and business processes, contract and program data, and, the all important part of interacting with customers. It does not include project management, schedule and performance management. This work is typically done in separate, existing enterprise systems which can then be surfaced within your Program Management system to meet your needs.
For more information, see Program Management for GovCon.
We then leverage the R3 IDIQ Task Order Management solution to provide you with the means to manage the process of winning the Task Order business. It is a complete system that automates the work from pre-release task orders to bid assessment, partner surveying and proposal development to award. This includes rich, Partner interactively and robust features for proposal automation. This solution is designed primarily to meet the needs of multi-award contracts, however, it can be configured to also support IDIQ-styled Single Award Contracts and the process of receiving requests, estimating, and getting approval.
For more information, see IDIQ Task Order Management.
Our Solution, Your Program
With the above solution, you can now have a single system to manage the end-to-end work of IDIQ Program Management. It covers all three core areas of work: Win, Deliver, and Manage. This is where you start…
A critical aspect of our solution is that it is unusually flexible. It can be deployed, configured, enhanced, extended and integrated with other systems to meet the needs of Your Program. The combination of off-the-shelf software and this flexibility makes it cost-effective for your organization to have a custom tailored solution for each major program. This allows you to optimize the work to meet your needs AND the customer’s requirements.
With that said, our solution is based upon standards that support an enterprise organization. The solution is not siloed. It runs on Microsoft SharePoint so it would be part of your existing work environment. It is uniquely designed to support extensive customization without the need for compiled code development. It is able to share information across this environment both accessing and publishing. You are able to establish enterprise business processes that cut across programs and drive organization-wide efficiencies and effectiveness. Connections to external systems can be centrally managed. Solutions can be templatized to be applied to similar programs that you win running on your premises, in the cloud, or, even on the customer’s premises.
The result is that you are able to have a custom tailored solution for your IDIQ Program that functions based upon the standards of your enterprise work environment.
Want to learn how this solution can apply to your IDIQ Program?
Just Contact Us, and, we’ll set up a personal demonstration and discuss your needs.